Frequently Asked Questions

If you have questions, we have answers for you here. In case we don't, please feel free to reach out to us.

FAQ

Why should I choose you to build my website?

It's simple, and it's because we care. Growing up in Union City, we grew up with many small businesses like ours and want to give back with quality work. We treat your business like it's our own, and only put out our best work to make sure you succed.

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How long does it take to build my website and branding?

We generally finish a website from start to finish within 2-4 weeks and is all dependent on how soon clients respond to our content and image requests as well as the availability of our designers.

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Do you handle domain registration and hosting?

We can absolutely help with that! If you’re on our premium package, hosting is included, so we’ll handle it for you. For domain registration, we’ll guide you on setting it up.

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What happens if I cancel before the 8 months?

If you cancel before the 8 months, you owe the full cost of what the site would normally cost ($1,600) minus whatever you already paid. We prioritize long term relationships with our clients. And we want clients to share the same philosophy.

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What do you use to take payments?

We send email invoices  that has a link to a secure page for adding payment info. Subscriptions are paid with a credit card or debt card and we accept all major credit cards.

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Are there refunds?

When you sign a contract, if we cannot design something you are 100% happy with and no longer want to move forward, then we will refund half of what you paid to get started. If we do end up moving forward with building the site, there are no refunds after that point. From then on, refunds are at our discretion.

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Have any more questions?

Don't hesitate to reach out for any questions that aren't listed above!

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Thank you

Thanks for reaching out. We will get back to you soon.
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